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ABOUT AMERICAN HOSPITAL
Finesse & Perfection
As one of the Vehbi Koç Foundation Healthcare Institutions, the American Hospital combines 99 years of accumulated knowledge and experience with the latest technology to provide quality-focused health services. American Hospital maintains its leading position in the healthcare sector with its well-established system that enables reliable patient care, mutual and transparent communication, self-assessment and continuous development through international quality accreditation.
The American Hospital embraces “continuous improvement” concept as the fundamental structure of its corporate culture with the goal to provide its patients medical care at international standards and quality. American Hospital is the first private hospital in Turkey to simultaneously hold the Joint Commission International, ISO 9001: Certificate of Quality, ISO 14001: Environmental Management System and IS0 27001: Information Security Management System certificates. In August 2018, Joint Commission International reaccredited American Hospital for the 6th time.
With its Cardiology accreditation from the “European Association of Echocardiography”, Center of Excellence title by the “Surgical Review Corporation”, Sleep Laboratory accreditation by the “Turkish Sleep Medical Association” and algorithms at North American standards, American Hospital responds to the healthcare expectations of 21st century.
American Hospital was founded in 1920 under the leadership of Admiral Mark L. Bristol as the first non-profit private hospital of Turkey. School of Nursing was founded simultaneously with the hospital and has become an inseparable part of the institution ever since. First managed by the New York-based American Hospital of Istanbul Inc., and then transferred to the Vehbi Koç Foundation in 1995, which had been supporting the hospital since the foundation’s establishment. The Vehbi Koç Foundation invested more than 300 million USD in renovation and development efforts, supporting the American Hospital to achieve its leading position in the Turkish health sector.
Today, American Hospital has become the leading institution in the healthcare sector with its innovative and dynamic approach. It provides healthcare services with 200 patient rooms, 62 intensive care beds and 12 operating rooms. Each year, the hospital admits approximately 20 thousand inpatients, provides services to more than 120 thousand outpatients and performs more than 10 thousand surgeries.
An Innovative Patient Care Approach: Programs and Service Lines
We have adopted the Integrated Patient Care model, a coordinated system in which the roles of all employees meet the needs of patients and are determined in detail rather than being left to personal initiatives. As American Hospital, we provide our healthcare services with programs and service lines to further increase patient satisfaction.
Turkey’s First Patient Experience Office
In line with our value-oriented approach, we established Turkey’s first “Patient Experience Office” coordinated directly by the CEO. The Office evaluates feedbacks from patients regarding their perceptions to further increase the overall patient satisfaction.
Mission of American Hospital
Current medical approaches to ethics and to provide a safe environment.
Vision of American Hospital
Due to the care we have on academic values, our medical staff and employees are competent and are constantly improving health services in the health sector to maintain our reputation.
Values of American Hospital
• Patient safety is our priority.
• Efficient and high-quality patient care and treatment goal.
• All practices lead a framework of ethical rules.
• We interrogate ourselves with a system that can be measured and evaluated.
• Our human resources create professional development and continuing education opportunities.
• We offer reliable and transparent health care service and social commitment is our responsibility to provide continuity.
For further information about the American Hospital, please visit our website at http://www.americanhospitalistanbul.org/Default.aspx
For address and directions to the American Hospital, please refer to our website at http://www.americanhospitalistanbul.org/Contact.aspx?PageID=16
From initial inquires, questions and concerns about medical treatments, American Hospital staff members are here to assist patients during all phases of their care. In order to expedite the process and to direct your request to the relevant department for action, please send all necessary documentation (medical reports, X-rays/CT Scans/MRIs, pathology slides/reports, discharge summary etc.) and current condition or complaint.
American Hospital considers the information you provide us as confidential and it will not be shared with any third parties.
While some cases require physician consultation to determine cost and treatment plan, detailed estimates and billing information is provided to patients prior to treatment.
For a list of our partners, please visit our website at http://www.americanhospitalistanbul.org/Guide.aspx
Insurance is not needed to be treated at the American Hospital, we accept self-payers. If you prefer to get insurance, please be aware that many private insurance companies have special packages for different hospitals. American Hospital is the leading hospital in Turkey; hence some insurance companies have various offers regarding treatments received at our hospital. If you have health insurance coverage with an insurer that has an agreement with the American Hospital, physician consultation and referral will be needed for claim approval/Guarantee of Payment. Physician referral will not be needed if you do not wish to use an insurance coverage.
All of our physicians are unique and valuable within their own field. Physicians are selected for each case by the Medical Chief of the American Hospital.
Please ensure to bring ID or Passport, insurance card/agreement number (if applicable) and all previous medical records with you to your appointment.
American Hospital has agreements with hotels nearby and provides reasonable rates for its patients.
All of our physicians have academic knowledge and fluency in English.